Partnership Opportunities
Our Enhanced Booth Package for all Partnership Levels Includes:
- BOOTH SPACE: Minimum 10’ x 10’ booth* with one 6’ skirted table and two chairs, a wastebasket, and wireless internet access. (10x20 for Platinum partners
PLUS:
- A 2026 company-wide
TUG MEMBERSHIP. This includes access to the members-only portal and discussion groups for anyone from your company who wants to participate, as well as a 5% discount on 2027 partnerships.
- ONE (1) EXHIBITOR BADGE giving full access to the Solutions Center, General Sessions, Meals and Receptions, and limited access to Breakout Sessions. (Additional badges are available as either options or for purchase)
- Partnership
RECOGNITION in the conference program, on the TUG Connects website, and during the opening General Session.
- Premium
WIFI INTERNET CONNECTION
- $1,000,000 Vendor liability insurance policy to cover your participation in TUG CONNECTS 2024
- Opt-in attendee registration list provided within 30 days post-event.
- Each of your exhibiting associates will have access to our Lead Retrieval System
These Contract Terms and Conditions are part of the TUG 2026 Partnership Contract and should be read carefully before completing this application for sponsorship and exhibit space. A copy should also be provided to the person or persons who will be attending TUG Connects 2026 and staffing your exhibit(s). All applications are subject to review and approval by TheUserGroup.org (TUG) Board of Directors. After completing the Application and Contract for Exhibit Space, please forward these Rules and Regulations to the person in charge of your exhibit at TUG Connects 2026.
APPLICATION AND PAYMENT
Space will be charged at the rates indicated on the application form. Partnerships will be considered complete after this application is completed and payment is received in full. Final applications and payment in full is due no later than April 17, 2026. No space assignments will be made until these conditions are met.
Acceptable forms of payment are:
By credit card with payment made during this application.
By check: mailing instructions provided on Payment page
By ACH or Wire Transfer: details provided on Payment page
CANCELLATIONS AND REFUNDS
Cancellations of exhibit space must be directed in writing to TUG by mail or email. For cancellations received on or before April 17, 2026, a full refund less 3.5% processing fee will be provided. After April 17, 2026, all fees are nonrefundable but may be applied to future partnership. Applicants may petition TUG in writing for refunds if extenuating circumstances are warranted. Any refunds will be made at the discretion of TUG Board of Directors. Acknowledgment of the receipt of an application or negotiation of the appropriate deposit does not constitute an acceptance of an application.
In those instances where a booth space application is declined, TUG will refund such deposit in full. Upon the occurrence of conditions beyond the control of TUG which make performance impossible or impracticable, including but not limited to government order, civil disruption, weather, strike or labor unrest, or transportation difficulties, TUG may alter, reduce or reschedule allocated exhibit space or even cancel this agreement upon notice to the exhibitor. In the event of such reduction or cancellation, TUG agrees to act in good faith to reduce or refund any exhibit fees paid by the exhibitor to TUG.
SUBLETTING OF EXHIBIT SPACE
No exhibitor shall assign, sublet or share allotted exhibit space or any portion thereof except by written approval from TUG.
AFFILIATE ANCILLARY EVENTS AND BOOTH ACTIVITIES
All affiliate ancillary events and/or booth activities must be approved in advance by TheUserGroup.org. No ancillary events will be approved during any conference events. Any violation of this may result in loss of points or refusal of participation in future events.
To ensure the success of our conference and the ultimate attendee experience, we must emphasize that no partners may host any events, onsite or offsite, on Wednesday, May 20, 2026, as this evening is exclusively reserved for the Penultimate Night reception—a pivotal networking event. Partners are encouraged to plan affiliated events on any other night that week after 7 pm. We appreciate your unwavering commitment to creating an exceptional conference environment.
BOOTH ASSIGNMENTS, SPACE ASSIGNMENT, USE, INSTALLATION, OCCUPANCY, AND DISMANTLING.
TUG will assign the Space to each exhibitor, based on Exhibitor’s choice of booth space according to the methods outlined below. At TUG’s sole discretion, it may reassign said space or alter event layout or venue if warranted by conditions or events. Booth selection will take place starting on April 20, 2026.
The order for booth selection is based upon partnership levels and points, which are earned as follows:
Platinum partners have first choice of booth assignments, followed by Gold, then Silver, and then Bronze. Within a partnership level, points are earned as follows:
One (1) point is earned for each day between payment in full and April 17, 2026. Payment by check will be considered paid according to the check date.
Three (3) points are earned for each year that your organization has partnered with the annual TUG CONNECTS event in the past 5 years.
Two (2) additional points are earned for each year that your partnership was at Silver level for the past five years.
Five (5) additional points are earned for each year that your partnership was at Gold level for the past five years.
Ten (10) additional points are earned for each year that your partnership was at Platinum level for the past five years.
The preferences given for booth space location are for guidance and are not guaranteed.
• NOTE: TWENTY-FIVE (25) points will be deducted for each late arrival or early departure against future year’s attendance.
MANDATORY BOOTH HOURS
The Exhibit Hall will be open during the following hours and will require at least one person to be present at your booth:
Monday, May 18th:
5-6:30 pm (Happy Hour)
Tuesday, May 19th:
8:45-10:30 am
1:00 - 6:30 pm
Wednesday, May 20th:
8:45 - 10:30 am
1-5 pm
Thursday, May 21st:
8:45 - 11:15 am
RULES AND REGULATIONS FOR PARTICIPATION IN SOLUTIONS CENTER
The Show Management must approve all extra-curricular activities within the booth before move-in. It may not conflict with or duplicate any of the show’s Partnership offerings presented in the Partnership Prospectus.
All exhibitors’ activities, including sound, must be confined to the space of the booth and not interfere with or conflict with other exhibitors’ ability to have conversations.
Per Fire Marshall Regulations, all booth displays, including tables, chairs, and signage, must remain within the dimensions of the booth(s) and in a way that does not interfere with other exhibitor displays.
Distributing advertising materials outside of the exhibitor’s rented space is not permitted except when done by show management.
Aisles must not be obstructed at any time.
Alcoholic beverages of any kind may not be served in the Solutions Center, except by licensed bartenders employed by the hotel. Any partner found to be serving alcohol to attendees from their booth may result in TUG having to close it down and asking you to leave the exhibit hall. Giveaways of unopened bottles are permitted.
PHOTO RELEASE AGREEMENT
TUG has official photographers and videographers at our events. Photographs and videos taken at TUG Connects 2026 may be used for marketing, publicity, promotions, advertising, and training activities for TUG or Members Inc. By registering for this event, you agree to allow TUG to use the photographs and videos—which may include you—in all media formats worldwide.
INSURANCE AND LIABILITY
As part of the TUG Connects 2026 Partnership program, partners will be provided with general liability insurance in the amount of One Million Dollars ($1,000,000) to cover potential liabilities under this Agreement. Members, Inc., TheUserGroup.org and the event venue (Omni Nashville ) will be named as additional insureds on the liability policy for the period of the Show including move-in and move-out periods.
The exhibitor understands that the nature of the facilities available, the presence and circulation of large numbers of people, the difficulty of adequate supervision over the protection of large numbers of removable articles in many booths, and various other factors, make it reasonable that each exhibitor shall assume the risk of any injury, loss, or damage caused to them. The exhibitor, by completing the Partnership / Exhibit application, thereby assumes such risk and expressly releases and agrees to indemnify, defend, and hold harmless Members, Inc., its employees and officers, TheUserGroup.org, its members, officers, or representatives, and the hotel, general contractors representative, officers and employees from any and all claims for any such loss, damage or injury. Further, the exhibitor agrees to indemnify, defend, and hold harmless Members, Inc., its employees and officers, TheUserGroup. org, its members, officers, representatives or employees, the hotel, or their general contractor's representative, against and from any and all losses, costs, damages, liability, or expenses (including attorney’s fees) arising from or by reason of any accident, bodily injury, property damage or other claims or occurrences to any person, including the exhibitor, its employees and agents, or any business invitees, arising out of or related to exhibitor’s occupancy or use of the exhibition premises in the convention space, including storage and parking areas.
QUESTIONS? PLEASE CONTACT:
Ashlea Justice
ajustice@Membersinc.com
mobile 904.495.3748
OR
Gary Brown,
gbrown@Membersinc.com
mobile 410.603.9007































